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B2B Web Portal

User Experience Designer | 6 months 

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Web Portal

Team members:

User Interface Designer, Lead Product Designer, Steakholder UX Team, Steakholder Team

Writing on Sticky Notes
Portal Goal

The goal of this project is to redesign the B2B web portal for a global brand by modernizing its information architecture, enhancing core features and functionality, and creating a more intuitive and scalable user experience. The redesign will streamline navigation, improve content discoverability, and optimize key workflows to better support the needs of international business users across markets. By aligning the platform with current user expectations, business objectives, and future growth opportunities, the new portal will increase efficiency, strengthen engagement, and provide a flexible foundation for ongoing digital innovation.

Screenshot 2026-06-03 at 11.36.05 AM.png

IA Updates

Order Detail-1.png

Low Fidelity Wireframes

Order Detail Page Master-1.png

High Fidelity Prototype

IA Updates

22 new or updated workflows with multiple steps and outcomes.

Screenshot 2026-06-03 at 11.36.05 AM.png

120+ Desktop Screens

Wireframes | 
Order Detail-1.png
Order Notifications.png
Group 1000004570.png
Order Detail.png
Group 1000004566.png
Account-1.png
High Fidelity Prototype |

120+ Desktop Screens

Order Detail Page.png
Order Detail Page-1.png
Invalide Unit of Measure-1.png
1 - choose reason.png
Chat bot-1_edited.png
6 - Confirmation.png
6 - Confirmation.png
Warehouse Storage Shelves
Prototype

22

Workflows for ordering, editing orders and returns

50+

Components across the entire platform

6

Starting points; Orders, Account, Notifications, Chatbot, Returns, Order Editing

Portal Launch ~January 2024
  • LinkedIn
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